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General Online Safety Information
Please don't let this page worry you, the NFED is certainly not targeted more than any other website or social media platform. This information is provided & to alert users of all websites or social media to common scams.
We take the safety of NFED users very seriously. VPNs, Proxy servers & high risk countries are blocked. IP addresses are validated using ProxyCheck & enquiries sent through our system are monitored for suspicious activity.
The majority of people that you deal with online are genuine, but scams & fraud are a worldwide problem that anyone buying or selling must be aware of. The greater the awareness, the harder it becomes for scammers to succeed.
Scammers will search online, printed ads & social media for possible victims. They will register accounts on popular websites, have multiple Email addresses, identities & social media profiles to allow them to join groups. Whether contact is made via direct message, e-mail, text, phone or letter it is very important to know how to recognise a scam.
They may seem friendly & have common interests, but when they ask for your details, money or payment in a way that cannot be reversed, stop & question why. Genuine people will completely understand your concerns.
If you are selling, there no reason to ever pay money to anyone. Money to release funds, for insurance, customs, transport cover, over payments to pay a third party or similar are all scams, DO NOT be fooled.
Simply ignore any contact as soon as you realise it is a scam. The scammer will only succeed if you send them money or give them your personal/bank details, most scams become very obvious long before this point.
Take extra care if you post a wanted advert, scammers have the advantage of knowing exactly what you are looking for, so can easily use the photos & details from genuine adverts to try to sell you something they don’t have.
If you are advertising for a horse, make sure the horse is theirs to sell, do some research & ask why it hasn’t been advertised. Always visit the horse at their premises, get it vetted & remember that it is illegal to buy or sale a horse without a valid passport. Although a passport is not proof of ownership, ensure the passport exists & is genuine.
Whether buying, loaning or renting, we strongly advise you to research the advertiser & keep copies of all communications. Having the full terms of the agreement, whether subject to vetting, types of care, facilities offered, or exactly what is expected from both parties in writing can save a lot of problems in the future.
If you are the buyer, DO NOT be tricked into paying by Bank Transfer or Paypal Family & Friends for something that can't be collected. These payments cannot be recovered. See Money Transfer Scam below.
Because of this page, we do receive reports sent through other websites & groups, but we can only deal with suspicious contact made through the NFED. If you have advertised elsewhere, please contact the site administrator.
If you use Facebook or groups for advertising, please review your security settings, it is amazing how much information you can give to criminals through your profile. NFED Ads shared on the NFED social media pages are not connected to the advertiser's profile. Viewers must follow the link to the advert, therefore protecting the advertiser's identity.
Think carefully about the information that you are putting online. Make sure that you, your friends & family are aware of the common internet scams & know how to spot them. Why not test your knowledge by trying the excellent Virgin Media Cybersecurity Quiz or see: www.actionfraud.police.uk for further advice.If You Receive a Suspicious Email to your NFED Advert
You can identify NFED enquiries by the Email subject
line "NFED Classifieds Advert Enquiry".
If You Receive Suspicious Calls or Texts
The advertiser name & phone number are hidden by default in the NFED Classifieds. By selecting to show your name and phone number or including an Email address in the advert text, you are overriding any safety features.
Just remember the following, use common sense and enjoy using the NFED classifieds:
NEVER use Bank or Money Transfer payments to purchase goods from private sellers unless the goods are in your possession. Fraudsters advertise goods or answer wanted ads, they gain your trust before taking payment by Bank Transfer, Paypal Family & Friends or by a money transfer company such as Western Union. They have your money, but the goods don’t arrive, the seller can’t be traced & it is not possible to get the payment reversed.
We would advise anyone buying tack, saddles or goods that cannot be collect in person to use Paypal Goods & Services as a method of payment. If the goods do not arrive within the time limit, you can raise a dispute through PayPal, it is then the sellers responsibility to provide Paypal with proof of postage. Don't accept excuses to take it over the time limit, raise a dispute well before or you will not be able to reclaim the payment. Don't be talked into using Paypal Family & Friends which DOES NOT cover goods purchased. This will send the money as a gift, is not covered by Paypal & like Bank Transfers, cannot be reversed.
For sellers, it is worth noting that Paypal should only be used for items that are posted & not large items that are collected by the buyer. Although rare, there are cases where an item has been paid for by Paypal & then collected in person. The buyer then makes a non delivery claim to Paypal. Proof of postage cannot be provided by the seller, so the payment is reversed. This leaves the seller without the money & the goods have gone to a buyer that cannot be traced.
The caller claims that they are from a company or give a name that you know, explaining that there has been a problem with the payment or asking for payment for any other reason. They ask for your card details to rectify the problem.
THIS IS A SCAM.
Never give your payment or personal details to anyone calling you.
All websites & printed media are being targeted. The NFED is certainly no worse hit than others, but we are determined to make life as difficult as we can for the scammers by ensuring all of our customers are aware of the scam & not taken in.
THEY ARE NOT UNTOUCHABLE
That horse or cute puppy in the photo on the legitimate-looking website is almost too good to be real. Often, he isn't.
One scam promises you a free puppy or horse, you only have to pay the shipping cost. Once the scammers get your payment, the scammer says your animal is stuck at the airport or port due to customs complications, and you are asked to send more money for up keep or to get customs release.
Finally, the scammer disappears along with your money. In many cases, victims think their animal is at the airport waiting for them after they've sent several payments. Don't reply to their Emails.
Charities, Rescues & Welfare Scams
In times of recession animals do suffer & there are plenty of people that want to help. Unfortunately the scammers know this & they never miss out on an opportunity to get part you & your money.
A number of scam horse welfare sites are now popping up with the intention of getting your donations or bank details. Please carefully check the credentials of any such site before entering any personal information. They make look very official with lots of photos of malnourished & neglected horses, or links & backing of other well known organisations, but this is meaningless & can easily be faked. Just because they say that they are supported by a well known organisation, it doesn't mean they are!
If they are a registered charity, they will have a registration number which can be checked online out at: www.charitycommission.gov.uk
If you would like to give money to charity or a welfare organisation, choose one which is well known and has a good reputation. If in doubt about an organisation’s legitimacy or credibility take the time to check it out with your local Horsewatch scheme, Police, or other reputable registered charity i.e. RSPCA, World Horse Welfare, Redwings Horse Sanctuary, The Donkey Sanctuary.