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NFED Help & Frequently Asked Questions

Photos Not Showing? 📸⚠️

📸 Advertiser Control
The advertiser is in full control of their photographs. Images can be uploaded or replaced at any time and do not require admin approval. If photos are not showing, they simply haven’t uploaded.

👍 Successful Uploads
When a photo uploads successfully, you will see an Upload Complete message and a thumbs‑up 👍.

📷 Main Photo Requirement
The main photo must be uploaded first for the other images to display. If the main image fails to upload, the additional photos will not be shown. Upload the main image and the others will appear automatically.

🖼️ Optional Photos
Not everyone chooses to show photos, so adverts are approved even without them. Photos can be added later using the Modify Ad option. Once uploaded, they will display on the advert and anywhere the advert has been shared.

⚠️ Upload Problems
After selecting an image, you must click the Upload button. During upload, you will see the cantering horse animation, followed by the thumbs‑up when complete.

Allow each upload to finish before starting the next. Large image files may take longer ⏳ — upload speed depends on your connection. A strong WiFi or 4G connection 📶 is recommended to avoid timeouts.

Photos must be in jpg, bmp, png, or gif format. Other formats — Word, PDF, TIF, HEIC, video files — are not supported.

📱 iPhone or iPad
Photos must be uploaded as jpg, not heic. HEIC is an Apple‑specific format not recognised by website servers. Although it may appear to upload, it will not resize or display in browsers.

If your device is on factory/default settings, photos convert to jpg automatically. Changing settings to “Keep Originals” will cause issues.

Go to Settings > Photos Scroll to Transfer to Mac or PC Select Automatic

Your photos will then upload as compatible jpgs without needing manual edits.

🤝 Don’t Worry — We Can Help
If a photo fails to upload, don’t struggle. Send the images to us in any size or format and we will edit and upload them for you. Please allow up to 24 hours — usually much sooner — but we must be in the office to process photos.

Remember to include your advert number and a clear description of which photo you want as the main image. Please don’t say “the first photo” — the order may change when they are sent.

📧 Email Send photos to editor@nfed.co.uk and include your advert number in the subject line. You can also reply to your advert details or shopping cart emails and attach the photos.

📱 WhatsApp Send to 07385 848504

💬 Facebook Message Visit www.facebook.com/nfed.co.uk and send us a message with the photos.

📮 Post NFED Brushwood, Church Lane Sway Hants SO41 6AD

Originals are handled at your own risk. Please include a SAE if you would like them returned.

For further help and tips, see NFED Classified Photographs.

© Copyright In all circumstances, it is your responsibility to ensure you own the copyright or have permission to use the images.

 

Photos Not Showing? 📸⚠️

📸 Advertiser Control
The advertiser is in full control of their photographs. Images can be uploaded or replaced at any time and do not require admin approval. If photos are not showing, they simply haven’t uploaded.

👍 Successful Uploads
When a photo uploads successfully, you will see an Upload Complete message and a thumbs‑up 👍.

📷 Main Photo Requirement
The main photo must be uploaded first for the other images to display. If the main image fails to upload, the additional photos will not be shown. Upload the main image and the others will appear automatically.

🖼️ Optional Photos
Not everyone chooses to show photos, so adverts are approved even without them. Photos can be added later using the Modify Ad option. Once uploaded, they will display on the advert and anywhere the advert has been shared.

⚠️ Upload Problems
After selecting an image, you must click the Upload button. During upload, you will see the cantering horse animation, followed by the thumbs‑up when complete.

Allow each upload to finish before starting the next. Large image files may take longer ⏳ — upload speed depends on your connection. A strong WiFi or 4G connection 📶 is recommended to avoid timeouts.

Photos must be in jpg, bmp, png, or gif format. Other formats — Word, PDF, TIF, HEIC, video files — are not supported.

📱 iPhone or iPad
Photos must be uploaded as jpg, not heic. HEIC is an Apple‑specific format not recognised by website servers. Although it may appear to upload, it will not resize or display in browsers.

If your device is on factory/default settings, photos convert to jpg automatically. Changing settings to “Keep Originals” will cause issues.

Go to Settings > Photos Scroll to Transfer to Mac or PC Select Automatic

Your photos will then upload as compatible jpgs without needing manual edits.

🤝 Don’t Worry — We Can Help
If a photo fails to upload, don’t struggle. Send the images to us in any size or format and we will edit and upload them for you. Please allow up to 24 hours — usually much sooner — but we must be in the office to process photos.

Remember to include your advert number and a clear description of which photo you want as the main image. Please don’t say “the first photo” — the order may change when they are sent.

📧 Email Send photos to editor@nfed.co.uk and include your advert number in the subject line. You can also reply to your advert details or shopping cart emails and attach the photos.

📱 WhatsApp Send to 07385 848504

💬 Facebook Message Visit www.facebook.com/nfed.co.uk and send us a message with the photos.

📮 Post NFED Brushwood, Church Lane Sway Hants SO41 6AD

Originals are handled at your own risk. Please include a SAE if you would like them returned.

For further help and tips, see NFED Classified Photographs.

© Copyright In all circumstances, it is your responsibility to ensure you own the copyright or have permission to use the images.

 

If you can't find the answer, feel free to contact us

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