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NFED Help & Frequently Asked Questions

Why We Do Not Provide Phone Support

The NFED is run as a small hobby/business from our home. There are no staff, no set office hours and no office phone, so we’re unable to offer telephone support.

Using the Contact Form, Email or WhatsApp message is far more practical, as we often need links, photos or screenshots to help you properly.

Most questions are already answered in the Help & FAQs, but if you do need to get in touch, please use one of the following:

We will get back to you as soon as we can.

Please do not Google for an NFED phone number — anything you find will be incorrect, out of date, or may belong to one of our advertisers.

Security Notice - Call from NFED

Please remember that NFED never phones customers, and the WhatsApp number is used only for receiving messages and photos. It cannot make or receive calls.

Any call showing our number is almost certainly a spoofed call. For your safety, never give out personal details, verification codes, or payment information to anyone claiming to be from NFED.

Why We Do Not Provide Phone Support

The NFED is run as a small hobby/business from our home. There are no staff, no set office hours and no office phone, so we’re unable to offer telephone support.

Using the Contact Form, Email or WhatsApp message is far more practical, as we often need links, photos or screenshots to help you properly.

Most questions are already answered in the Help & FAQs, but if you do need to get in touch, please use one of the following:

We will get back to you as soon as we can.

Please do not Google for an NFED phone number — anything you find will be incorrect, out of date, or may belong to one of our advertisers.

Security Notice - Call from NFED

Please remember that NFED never phones customers, and the WhatsApp number is used only for receiving messages and photos. It cannot make or receive calls.

Any call showing our number is almost certainly a spoofed call. For your safety, never give out personal details, verification codes, or payment information to anyone claiming to be from NFED.


If you can't find the answer, feel free to contact us

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