www.nfed.co.uk
Connecting the central southern equestrian community since 1999

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NFED Payments Help & Frequently Asked Questions

Cancellations & Refunds

The advert insertion fee covers processing the advert and the costs incurred by non-recoverable third-party services. Once processed and approved, there are no further costs or commission to pay. The price is the same whether the advert is online for seconds or the full 180 days.

By submitting the order for an advert to be displayed on the NFED or upgrading to a featured advert, you are entering into a contract for an advertising service with CK Art - NFED.

When the order has been processed, the service has started, and any cancellation rights will end as explained in the Distant Selling Regulations for online services.

If you wish to cancel your order and receive a refund, you must contact the administrator BEFORE the order has been processed and the advert approved.

We are under no obligation to refund the payment for an advert that is unsuccessful or removed by either the advertiser or the administrator after approval. Any refunds will be strictly at the administrator’s discretion & may affect future adverts causing delays in approval or non-eligibility of free ads.

Rest assured, we would never keep the payment for a service that we have not provided. Unprocessed orders, adverts, duplicated payments, directory listings or commercial events that are not accepted will be refunded.

Refunds

PayPal will retain their charges from the refunded amount. Any refunds will be the net amount that we receive, unless the error is ours.

Bank Transfer Refunds

If for any reason a bank transfer or banking app payments need to be refunded, please contact us & provide the following account details:

Account Holder Name
Sort Code
Bank Account Number

As simple refunds are not possible with this form of payment, a return payment will need to be made. To prevent fraud, payments made in other ways will not be repaid by bank transfer.

Cancellations & Refunds

The advert insertion fee covers processing the advert and the costs incurred by non-recoverable third-party services. Once processed and approved, there are no further costs or commission to pay. The price is the same whether the advert is online for seconds or the full 180 days.

By submitting the order for an advert to be displayed on the NFED or upgrading to a featured advert, you are entering into a contract for an advertising service with CK Art - NFED.

When the order has been processed, the service has started, and any cancellation rights will end as explained in the Distant Selling Regulations for online services.

If you wish to cancel your order and receive a refund, you must contact the administrator BEFORE the order has been processed and the advert approved.

We are under no obligation to refund the payment for an advert that is unsuccessful or removed by either the advertiser or the administrator after approval. Any refunds will be strictly at the administrator’s discretion & may affect future adverts causing delays in approval or non-eligibility of free ads.

Rest assured, we would never keep the payment for a service that we have not provided. Unprocessed orders, adverts, duplicated payments, directory listings or commercial events that are not accepted will be refunded.

Refunds

PayPal will retain their charges from the refunded amount. Any refunds will be the net amount that we receive, unless the error is ours.

Bank Transfer Refunds

If for any reason a bank transfer or banking app payments need to be refunded, please contact us & provide the following account details:

Account Holder Name
Sort Code
Bank Account Number

As simple refunds are not possible with this form of payment, a return payment will need to be made. To prevent fraud, payments made in other ways will not be repaid by bank transfer.


www.nfed.co.uk
Connecting the central southern equestrian community.