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PetAir UK is hiring!
Job Vacancies
Photo for ad 170080
Advert No:
Wimborne St Giles
E-Mail Advertiser


Salary: £24-25k / Annum (OTE) + increase every year for first 3 years

Benefits: 20 days holiday + bank holidays, pension scheme, free parking, dog-friendly office, amazing homemade flapjacks!

Hours: 09:00 – 17:00 Monday to Friday, 1 Saturday per month, this day will be given back during the week as a day in lieu – the day in lieu is usually on a Wednesday but is at the company’s direction

Location: Dorset

We are an international pet shipper based in Verwood, Dorset. We are owned and run by vets, to ensure that welfare standards are maintained at all times and we offer the highest level of backup to our human clients.

Pet travel by air is very expensive and 99% of clients are emigrating abroad, which can be hugely stressful. Managing our clients' expectations and being able to offer a bespoke service means that clients choose us over our competitors.

Duties Include:

Being the first point of contact with the customer (receiving telephone calls and emails).

Quoting incoming enquiries (warm leads)

Gaining product knowledge enabling you to provide the best service

Answering product questions, advising on product features, pricing and availability etc.

Processing orders

Co-ordination of services with outside teams

Resolving general customer queries.

Operating as part of the credit control process, recording payments received and chasing overdue payments.

The Ideal Candidate:

You are a meticulous organiser, with an eye for detail

You enjoy a challenge

You cope well in a (sometimes) stressful and fast-paced environment

You are passionate about producing a high quality of work

You have excellent customer facing / handling skills

You are an outgoing, friendly and positive minded individual with a "team player" mentality

Empathy is an important factor within this role - you understand the close bond between pet and owner

Own transport is a must, due to location

You must love animals!

If you feel you are the ideal candidate APPLY today!

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  Link: www.nfed.co.uk/ad.php?ref=170080

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