NFED Equestrian Services Directory

How does the directory work?
How do I submit a listing?
How do I add a photo or video?
How do I add a Map link?
I've forgotten my listing reference number?
It won't accept my password?
How much does a directory listing cost?
How do the payments work?
Do I have to use my real name?
Why do I have to give my address when posting an advert?
How do I hide my address and phone number?
What should I put in the "Text of Ad" box?
Does my listing work?
Important Information for AOL Users
How do I know if my listing has been approved?
Why is the Directory listed oldest at the top & the Classifieds newest at the top?
Why was my listing not approved?
Scams & Fraud
How do I modify my listing?
How do I remove my listing?
Why didn't my search turn up any hits?
How do I navigate the search results page?
How do I contact someone who has posted a classified ad or listing?
Miscellaneous

On the front page for the NFED Business Directory and on the left hand menu, you will see several buttons or links that allow you to view, post, modify, or delete listings. If you submit a new listing, you will be asked to select a password, your advert will also be given a listing reference number. Please keep these details safe as you will need them should you wish to modify or remove your listing in the future.

If you submit a new listing it will be checked by the administrator before being approved and made accessible to the public. Listings subject to payment, will not be approved until payment is received. If your submission does not follow guidelines, is missing required information or posted in the wrong category, it will not be approved.

The directory works in the reverse order to the classifieds with the oldest listings at the top of the page. Please scroll down to view the latest additions.

How do I submit a listing?

To save everyones time and to avoid dissapointment, please first carefully read the guidelines. If you agree, click on the "Submit Listing" link either on the main page or on the left hand menu.

You will then be taken to the "New Directory Listing Submission Form" page. Here, you will see a form with various fields that must be completed. You will also be asked to select a password for your listing. Please Note: Passwords ArE cAsE sensitive.

When you have filled out the form, click on the "Preview my Listing" button. If you are happy with your advert, click on the "Post New Ad" button, if not, first return and make corrections to your advert. You should then see an acknowledgement page if your ad was successfully submitted. You will also be given a listing number. Please make a note of your password and the listing number, because you will need these when you wish to modify or delete your listing, these will also be sent to you in an Email.

Your submission will be checked by the administrator (normally within 24 hours) to ensure that it meets our guidelines and that all required information is supplied. Providing the submission is ok and any payment owing is received, the listing will be approved and posted for public view in the business directory.

Please note: While your submissions is awaiting approval you can still log in to view or modify your listing, but others cannot see it.

If payment is not received, it will be deleted from the waiting list after approximately 14 days. Whilst in the waiting list it cannot be seen by the public.

How do I add a photo or video?

After you have submitted your advert, you will be given the option to post a photo or you can return & post a photo at any time by clicking on the “Post a photo" link. Photos must be in Jpeg or GIF format, maximum file size of 100kb & & up to 500 pixels wide by 750 pixels high. Images not complying will automatically rejected. If you upload a new photo, it will replace your old one. If you have trouble seeing the new photo, refresh the page (F5)

Need Help? See our comprehensive Photo Help section for further instructions or to use our online photo resizer.

All paid adverts include full photo support. You can send your picture by post, Email or text from your camera phone. We can scan, edit, resize & upload your photo for you. Click Here for full details.

Videos cannot be uploaded directly, but you can link or insert a video hosted on You Tube, PhotoBucket or similar hosting site. To add a link to the video, simply copy the url into the website field of the submission form and the video will open in a new window. To insert the video into your listing, copy and paste the html code supplied by the hosting website into the main text of your listing where you would like the video to go. Click Here for further details

How do I add a Map Link?

If you would like a map showing where your premises are, please ask us. We will be happy to add this to your details for you at no extra charge. The map is through Multimap and works on your postcode.

If you are happy to do this yourself, simply copy the supplied HTML code into your advert & change the post code to your own Click Here for further details & instructions..

I've forgotten my listing reference number?

The listing number is shown on the top left hand side of each advert above the date posted.

It won't accept my password?

Passwords are case sensitive, if your advert number or password are incorrect, it will say advert not found. If you cannot remember your password, please contact us using the same Email account and we will resend your details.

How much does a directory listing cost?

The cost depends on how long you submit your listing for: Ł15.00 for 3 months, Ł25.00 for 6 months or Ł40.00 for 12 months, less than Ł1.00 per week. Your listing can go in up to 4 categories at no extra charge.

Affiliates, banner advertisers, charities, clubs & organisations qualify for a free listing. If the affiliateship or banner advertising is stopped, the directory listing then becomes subject to payment to continue.

Submissions subject to payment will only be approved when payment has been received. You can pay by credit/debit card or Paypal securely online or post a cheque. Please Click Here for details.

How do the payments work?

Submissions subject to payment will not be posted by the administrator until payment has been received. Payments can me made by cheque or online by card or Paypal via our shopping cart system. Please note: The secure server is on a different system to the remainder of the site, if the server is unavailable, please try again later. If payment is not received in 7 days, the advert will be removed from the waiting list.

When payment has been received, approved ads will normally posted within 24 hours. When your payment has been successfully processed you will receive confirmation & an invoice by Email.

This is not a completely automated process; all adverts are checked before approval. If the advert is not approved, your payment will be refunded. All transactions will show on your statement as “CK Art NFED”.

Do I have to use my real name?

With so much mistrust on the Internet and to create a safer environment, we do ask you to use your real name or company name when you submit a listing.

Why do I have to give my address when posting an advert?

Over the years that we have been running this website, we have been asked to help several police forces and authorities with their enquiries into various advertiser’s activities. Although all advertisers are solely responsible for their own adverts, we have to accept some responsibility for the website and who we allow to use it.

Therefore, to help fight fraud, equine crime and to discourage the less honest advertiser, we do not permit anonymous advertising and ask you to enter your name, postal address and phone number when posting an advert or directory listing

We fully understand that you may not want to show your street address and phone number and there is an option to hide the details from public view, but it is important to have this information on record in the event of an investigation.

Your details will always be kept in strictest confidence and will not be passed on anyone other than the relevant authorities in the event of an investigation or used for advertising purposes.

If you are not prepared to supply your full name and postal address to the site administrator, we can only assume that you have something to hide and will not allow you to benefit from our advertising facilities.

How do I hide my address and phone number?

On the submission form there is an option which asks “Would you like to display your postal address and phone number in ad?” simply select NO and your street address and telephone number fields will not be shown in your advert. If you would like to show your telephone number, but not your street address, the number will have to be put it the main advert text.

Please note: If you modify your advert you must reselect NO each time, as the default setting will show your address.

What should I put in the "Text of Ad" box?

We advice you to first type out your advert in a word processing program such as MS Word. This gives you a chance to read back your advert, check your spelling and grammar, all of which can make your advert so much more appealing to potential customers. When you are happy with the advert, simply copy and paste it into the submission form.

Please describe the service that you offer in as much detail as you can and remember that the directory search engine will search these words when a site user is trying to find a suitable business. You can use a maximum 750 words and a photo/logo or compilation.

Does my listing work?

You should receive an automated reply when your listing was submitted, if you did not receive this there may be problem. Try sending a reply to your own advert to see if it works.

If you do not receive your enquiry there are a number of things to check. First of all, check that you have entered your Email address correctly. This can be done using the ““Modify Listing” option. Remember that there should be no spaces in an Email address. If your address is correct, check your anti-spam software and folders to ensure the Emails are not getting blocked. If you are an AOL user, see next paragraph.

If none of these options work, try opening a new free Email account and changing your address using the ““Modify Ad” option. We personally would recommend www.fmail.co.uk which is an excellent free service and has been fully tested with the directory and classifieds. It can also be added to your Outlook or other Email clients to send and receive in the normal way.

Important Information for AOL Users

We have been receiving reports from AOL users who are having problems receiving replies to their adverts. On further investigation, this seems to be down to AOL’s latest anti-spam software blocking automated or form generated Emails. This is a well documented problem with AOL which is affecting companies all around the world, making it impossible for them to contact customers on AOL.

Until this matter is resolved, we advise all AOL users not to use their standard AOL Email address in the classifieds, directory or NFED mailing list. The simplest way over the problem is to open a free Email account, such as Fastmail, Hotmail or Yahoo and use this Email account for your advert/s.

You should have received an automated reply when your advert was submitted, if you did not receive this, it has probably been blocked by AOL. Try sending a reply to your own advert to see if it works.

If it does not work, open a new Email account. You can then change the Email address used for your advert with the “Modify Ad” option. If you didn’t receive the automated Email containing your advert number, this can be seen on the left hand side of your ad, just above “Date Submitted”. If you would prefer not to open a new account you can add the email address to the advert description or ensure that your advert is clearly marked NO EMAIL.

How do I know if my listing has been approved?

When you have submitted payment, and your listing has been approved, you will receive confirmation by Email along with a receipt. Your title will be added to the advertiser A to Z with a direct link to your listing. Your listing will be viewable under each of the requested categories, but please note new listings are added to the bottom of the page. A link will also be added to the NFED Home page 'What's New' section which is sent out on each mailing list Email for four weeks.

Why is the Directory listed oldest at the top & the Classifieds newest at the top?

The Services Directory has always run this way giving top position to the oldest & most loyal advertisers. The affiliates (main sponsors) take the very top positions, followed by the standard listing (basic sponsors).

Unlike the classifieds which are browsed regularly, people tend to go to the directory looking for a definite service in a particular area & will therefore take more time to find the correct person or business. All advertisers are also listed in the advertiser A to Z & can be searched, so a lower listing is not a disadvantage.

Why was my listing not approved?

All new ads have to be approved by the administrator, yes a real person before they are posted on the site, this is normally done within 24 hours, but may take longer at busy times.

All listings or adverts must comply to our guidelines and to discourage dishonest advertisers full contact details must be supplied, but you can choose to have these hidden from public view. Any listings or adverts not complying to the guidelines, trying to fool the system, or posted by blacklisted advertisers will not be accepted.

Adverts that do not have full address details WILL NOT be approved. Typing XXXXXX or anything other than an address in the address box will automatically disqualify your advert.

Although some categories are more flexible than others, in general adverts posted in the wrong category, will not be approved.

Adverts removed for any of the above reasons, will be done so without notification, unless payment has been received.

If you have submitted payment, but your advert does not follow guidelines, your payment will not be collected and you will be notified by Email.

How do I modify my listing?

On the main directory menu and at the top of the main page, you will find the "Modify Listing" link. If you click on this link, you will see a search form. The form will ask for the listing number and the password (case sensitive) that you entered with this listing. Once you have entered these, click on the "Search for Item to Modify" button. If you entered the correct information, your listing will be displayed with a modification form beneath it. The current information from your listing will already be filled in, so you only need to modify the fields that you want to change. Once you have filled in the form, click on the "Submit Modification(s)" button. You should then see an acknowledgement page if your listing was successfully modified.

How do I remove my listing?

On the main menu and at the top of the page, you will find the "Delete listing" link. If you click on this button, you will see a search form. The form will ask for the listing number and the password (case sensitive) that you entered with this listing. Once you have entered these, click on the "Search for Item to Delete" button. Narrow your search by filling in the fields with information specific to your ad (such as your last name, etc.) and click on the "Search for Item to Delete" button. If you entered the correct information, your ad will be displayed with a warning beneath it indicating that you are about to delete it. If you are sure that you want to delete this listing, click on the "Delete This Ad" button. You should then see an acknowledgement page if your ad was successfully deleted.

Scams & Fraud

1/ This is a world wide problem, not only for Internet sites, but also magazine & newspaper classifieds.
2/ Your Email address is hidden on the NFED Classifieds and Directory, unless you post it in the body of your listing.
3/ If you reply to an enquiry, they will then have your Email address. If the enquiry seems suspicious, ignore it.

To help combat this problem, we have created a special scam page listing the latest scams and offenders. Please Click Here for full details. If you receive any suspicious replies, please forward them to us for inclusion on the page.

Why didn't my search turn up any hits?

Your search criteria may have been too narrow. Go back to the search form and leave more of the search fields blank, or click on the "New Search" button and do a general search. For the broadest possible search, simply click on the "See All Ads" button.

How do I navigate the search results page?

The results of your search will be displayed on the search results page. To see more of your search results, you can click on the "See The Next X Ads" button beneath the ads displayed on this page.

How do I contact someone who has posted a classified ad or listing?

Clicking on the Reply to Ad link on any advert will call up an advert reply form. Enter your Email address and message to the advertiser and then click on the Send Reply button. Your message will be sent to the advertisers Email address.

Please note: For security reasons all advertisers Email addresses are hidden in the NFED Classifieds and Directory unless it has bee put in the body of the advert. To discourage scammers who send pre typed replies to hundreds of advertisers, pasting has been disabled on the contact form and each message will have to be typed directly into the form. Please avoid text talk, give as much information as you can, ask sensible questions and include your phone number. If your enquiry does not seem to be genuine, the advertisers are unlikely to reply as this will give their Email address.

Miscellaneous

If you receive a genuine enquiry please reply promptly.
If your advert is no longer required, please remove it from the directory.
Finally, if you have found the NFED Business Directory useful, please tell others about it and help us to promote the site.